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 Welcome to the Saddlebound Cycles Shop Website. We are based in the Market town of Ledbury, Hereford, Herefordshire. We sell all makes of cycles for all ages and abilities, as well as a wide range of cycle accessories. Stockists include Dawes, G.T. Mongoose, Landrover, Saracen and other pricepoint models. Also stockists for The Traditional Pedal Car Company. Childrens bikes and trikes, Disabled Trikes for children and adults, BMX bikes, Scooters, Go carts, Adult mountain and hybrids bikes. Also we provide a comprehensive cycle check service at only £20.00 per bike and undertake any repairs needed but only after giving you a full quotation for any parts you may need. A free collection and delivery service is available in and around the town centre. Cycle hire at £10.00 per bike per day and a wide range of maps are available. Please contact us for details. You can also find many special offers by visiting my ebay shop "Saddleboundcycles" If you are intrested in CARP, COARSE OR TROUT FISHING you can see many offers on my web site at www.ledburytacklecentre.co.uk and also in my ebay shop "Ledburytacklecentre" How to find us: We are situated in the heart of Ledbury. Please click on "About Us" on the left hand side navigation menu to view a map. DELIVERY All orders will be dispatched upon receipt of payment, please allow 3-5 days for delivery. DAMAGED GOODS Our policy on returns does not affect you Statutory Rights as a consumer. If the goods are received damaged then we will offer you a full refund or if you prefer an alternative product. In such a case please contact us by phone on 01531 633433 in the first instance. Please note that you must notify us of the damage by telephone WITHIN 24 HOURS OF ACCEPTING DELIVERY. We are unable to entertain any claim for damaged goods after this time period. This is a condition imposed by our carriers. We will then decide the most cost effective method for returning the product back to us. Once we have decided the method of return we shall pay for the reasonable return carriage of the goods. When returning an item back to us please enclose all the packaging, instructions, leaflets etc that came with the product, together with a brief explanation of the fault. If you decide to arrange your own delivery we recommend that you obtain a Proof of Postage from the Post Office or Carrier when returning the item back to us as we would be unable to refund you the postage costs without this certificat
FAULTY GOODS In the unlikely event of your item developing a fault, our policy for faulty items is set out as follows: If your product develops a manufacturing fault within 7 days of accepting delivery we will offer you a full refund or a replacement item. If your product develops a manufacturing fault after 7 days of accepting delivery, but within 3 months, we will aim to repair the product by sending out replacement parts to the customer’s address. Where this is not possible we will undertake the carriage costs incurred to get the item back to our warehouse for repair. We will aim to get the item repaired and back to you within 28 working days and if this does not happen we will replace the item. Where a replacement is not available a full refund will be offered.Our warranty does not cover any item that is over 3 months old, unless there is a seperate manufacturer’s warranty in place. Please check with us and we shall advise if such a warranty applies to your product. |